What customers have to say about me
Minka's professionalism and expertise are in their own level. The collaboration with Minka went great - she listens, knows how to ask the right questions and dares to challenge. Together, we created a Business Model Canvas and a Value Proposition for Mindscape Media, and both of these helped a lot to clarify and clarify our concept and made it easier to make a business plan. Minka has a great ability to visualize large entities and keep the palette together. Thank you Minka, you are great!
Nita Mesiäinen, Co-Founder, Mindscape Media
With Minka's expert approach, I was able to clarify for myself, and therefore also for my clients, what kind of spearhead I want to use to market my services. The exact questions helped me to understand in what way I want to start building my company's brand. I liked Minka's way of working: it's a great mix of precision, hard skills and a great sense of humor. It felt like we got on the same frequency very quickly and trust was built naturally. Cooperation with Minka was easy and uncomplicated. In the future, when I think about questions related to my services or my company, I know who to turn to.
Noora Oikarinen, Registered Dietitian, Fuudia
Where you need an iron professional, here's one! I had been struggling for a long time with the idea of ​​a website for my own business. I was able to build some kind of rough copy myself, but my own know-how ended when I should have actually published them. My pain reached Minka's ears across the beach and she contacted me. That started a smooth, fast and agile process towards the website of your dreams.
With Minka's help, we were able to discuss the needs and ideology of my business name. Together we created a perfect color scheme and style for the pages, after which the pages were published with Minka's expertise. I am more than satisfied and without Minka's help I would still be in pain with the pages. What did I learn from this? Trust the professionals, you don't need to know everything yourself.
Elina Pynnönen, Dialogue Specialist, Eldia
Minka is a professional who listens to the customer and skillfully guides them. Minka helped me prepare the Business Model Canvas and the Value Proposition for my company, in a way that I was given enough freedom for my own thinking and ideation, while Minka kept the whole thing together and took the matter gently and firmly forward. I highly recommend using Minka's expertise!
Taika Jalohaikara, Smart Artist, Taika Huu
Minka and I shared the same stage at the job search sparring event to talk to audience about LinkedIn and how to maximize its use. Minka demonstrated her insight about the platform and gave practical tips.
What actually struck me about Minka is her boldness, stage craft and her ability to network with people. If you have any event about job search sparring, I can guarantee Minka as a speaker will be of value for the audience.
Lukumanu Iddrisu, HR Specialist, Wärtsilä
Minka helped me to productize my services and it all went really well. Something I had struggled alone for months with her felt super easy.
Minka is a very heartfelt person and the desire to help truly shows in everything she does. She is a great listener, but is also able to challenge you when necessary. She has a wide understanding and experience, so she can help with many things. A true multitalent!
Santeri Hatara, Entrepreneur
With Minka's help, I got a beautiful and wonderfully functional website, where customers can find the information they need easily and effortlessly. With her fantastic professionalism and visual vision, Minka built the website to reflect my business exactly as it is. With the help of Minka's visuality, it was easy to find suitable features, such as the company's brand and the colors, fonts and images that match it.
Making the site with Minka was pleasant and clear, and she is an incredibly efficient professional with a huge amount of information about everything and she finds solutions to every issue. My part in the collaboration was clear, to choose image options and write the texts, and Minka chose the ones suitable for the site and guided the content of writing the texts, clearly stating the points that should be included in them.
I recommend Minka with all my heart, with her you don't have to wonder about things, instead websites, productization, and branding are carried out smoothly, and with a professional touch, she sees the whole thing from an entrepreneur's point of view.
Heli Heininen, Entrepreneur
Minka is an awesome person. We got to know each other in one of my friends' LinkedIn networking challenges. She created a brand strategy and did competition analysis for our company. Minka did those things like crazy fast - in one day she had written 20 pages of stuff. Of course we had to push it to a smaller piece, but that is how Minka does work. She puts in a lot of effort.
The final book was awesome. We got a lot of good insights and guidelines for years to come. The communication with Minka is super easy, open and trust-worthy. I truly like Minka as a person also. If our company would have money and a need for a woman like Minka, I would hire her in a heartbeat. Maybe someday I will when we have the chance.
Petteri Kiuru, CEO, Wølmark Finland
What managers have to say about me
Minka is a service designer, design sprint facilitator and branding/marketing specialist with a big heart for developing better digital services, customer/employer brands, working cultures and ways people work together to reach strategic objectives. As a person she is simultaneously self-directed yet team-driven, methodological yet creative, proactive communicator yet efficient listener. I've come to know Minka as someone whose innate positiveness and openness always creates a positive team-atmosphere around her. I've personally seen that positiveness to touch and transform entire company brands.
Pekka Lehti, CEO, Valuemotive
What coworkers have to say about me
I had the incredible opportunity to work closely with Minka on our service design project where she was the project lead. From the very start, Minka’s passion for service design was evident and absolutely infectious. Her enthusiasm not only drove the project forward but also inspired everyone on the team to give their best.
Minka has a remarkable talent for seeing the big picture while meticulously managing tiny details. Her systematic approach to project management ensured that we stayed on track and met all our deadlines. I was constantly amazed by her ability to anticipate challenges and find creative solutions.
She truly understands the importance of putting the user first and crafted service solutions that were both innovative and highly effective. Her insights often sparked new ideas and directions, making our final deliverables superior.
Minka is a fantastic person to work with. Her positive attitude, willingness to help, and genuine care for her teammates made the project not just successful, but also enjoyable. She has a unique ability to make everyone feel valued and heard, which fostered a collaborative and supportive team environment.
I wholeheartedly recommend Minka for any role in service design. Any organization would be lucky to have her on their team, and I’m confident she will continue to achieve great things.
Anh Hoang, Restaurant Supervisor, The Hotel Maria
I had the honor of working with Minka for about a month as an informal work partner, and I was impressed by her professional skills as a designer and her understanding of business legalities. She knows how to ask sharp questions, develop bold solutions and, above all, intellectually challenge and present well-founded views. In addition, she has an excellent visual eye.
Minka has a delightful ability to justify and explain understandably what the concrete value of her work is and to suggest ways in which it could be (even) more useful. She is at her strongest when working with people. Minka listens, spars, makes suggestions and also creates very funny moments. As a service designer, she wants to truly understand the service or concept she is designing, and bases her vision on knowledge. I can warmly recommend using Minka's invaluable expertise!
Otso Kurkela, Business Developer, BernerPro Oy
I have had the pleasure of getting to know Minka through 2 different roles: both as my client to be coached and as a colleague.
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Minka has an excellent ability to internalise things, especially through insight. The ability to take the things she has learned, and form from them the so-called theory-to-practice methods as applicable. Creativity and enthusiasm for doing things yourself, customer-oriented.
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Minka's know-how, expertise, professionalism and value generation are best achieved in cooperation with smaller teams and clients, where constant interaction, open communication and joint work are maintained.
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Customer experience, customer understanding, customer service, concept design as well as service and experience design, especially in B2C customers in the tourism-restaurant-hotel industries, are Minka's areas of strength. Especially the development of the digital customer experience and purchase path, and hands-on work.
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I can recommend Minka both as a professional and as a colleague.
Anne Kolehmainen, Customer Lead, Valuemotive Oy
Had a great pleasure to work with (and under helpful supervision of) Minka for the MTTC's "Time well spent". I was part of the student team taking care of designing and creating an Edutainment (Educational and Entertaining) activity experience, which Minka was overseeing. She had the helpful encouragement of a great team leader, would always give full creative freedom to anyone who was sharing ideas, and was able to efficiently summarize the said ideas so as to communicate them to others and those on the MTTC's management team. She was very trusting in us as a team an that translated very well on the very day of the event and our Edutainment activity.
Attendees had a fun and entertaining activity that aided them in familiarising themselves with the main topic of the events, that was the workshop by Joe Pine II about the "Experience Economy". Hence, cannot recommend her enough to be a leader of a design team or project, as she will make sure to lead it to a great success!
Nataliia Chernova, BASc Hospitality Management, Haaga Helia UAS
I have worked with Minka as our team leader in an international B2B gamified event in Hyvinkää, Finland. Minka is very communicative, active, and easy to work with. Even during the toughest moments, she shows great emotional intelligence skills. Her energy is contagious and she can transform a moment into a pleasant memory. As per my experience, I strongly recommend her for project manager positions.
Valter Biscaia da Silva Filho, BASc Hospitality Management, Haaga Helia UAS
I have had the pleasure of working with Minka. We've worked closely together with a lot of strategy and branding related matters and I have learned a lot from her. She is excellent at networking and works relentlessly towards the greater good and a better outcome. Minka is always excellent to work with, too. Her humorous touch to collaboration makes the work twice as fun. When starting at Valuemotive, we were both newbies to tech field and she has turned out to be my companion when paddling through the murky tech waters.
Matleena Wilenius, People and Collaboration Specialist, Valuemotive
Minka is awesome! I've come to respect both the scope of her abilities and what kind of person she is. Minka never takes a step back from hard or new things; instead, she pushes herself to learn and achieve the skills required to complete her job. On top her hard skills, Minka is very easy and fun to work with. She has both the courage to talk about things no-one else is willing to talk about and the intellect to handle those conversations in an appropriate manner; without blame and with a touch of humor.
Thus far I've seen Minka being the muscles behind Valuemotive branding and marketing. She is a hard working self-motivated person who isn't afraid to take initiative when required! I fully recommend Minka to any UX and design related position she finds worth her interest.
Joonas Koistinen, Software Architect, Valuemotive
What teachers have to say about me
Minka was one of the exchange students at at the Breda University of Applied Sciences who participated in my international 'innovation management in hospitality' classes. I have witnessed Minka as a passionate and creative student who, in close cooperation with her group members, was able to come up with a great solution for our client!
Marcel Broumels, Innovation Transformation Strategist, Collective Creation
Minka attended my courses on experience and service design during her studies in Haaga-Helia and in addition to that, she was one of the leaders of Viaporin Kekri - an annual festival created in collaboration with Governing Body of Suomenlinna. Minka is hard working individual, with great attention to detail and many great ideas. During her studies she has demonstrated a deep understanding and passion for hospitality field, in particular experience and service design.
Minka managed her workload very well, she takes an initiative to go beyond the expectations of her job, and was even able to flexibly handle multiple projects simultaneously. She possesses many talents and was happy to take over tasks outside her usual responsibilities. She is enthusiastic, goal oriented, and always punctual and dedicated to her work. She is also very passionate in delivering and creating extraordinary customer experiences. Minka has always been interested in challenges and her desire to learn and grow has been very strong.
In closing, let me say I have no hesitation in recommending Minka for any position pertaining to service design. I feel confident she would be an asset to your organization.
Violeta Salonen, Senior Lecturer, Haaga-Helia UAS